Refund policy

Tidetreats Return & Refund Policy

Due to the nature of our products and our current sale pricing, all Tidetreats purchases are final sale.

Because our products are consumable food items and cannot be restocked or resold once shipped, we are unable to accept returns, exchanges, or issue refunds for change of mind, flavor preference, or other personal preferences.

By completing your purchase, you acknowledge and agree that your order is final and non-refundable.

All Sales Are Final

All products, including sale items, bundles, subscriptions, and promotional purchases, are final sale.

Once an order has been processed, we cannot offer:

  • Returns

  • Exchanges

  • Refunds

  • Store credit for unwanted products

  • Refunds based on taste or flavor preference

Please review your order carefully before completing your purchase.

Subscription Orders

All subscription orders and subscription renewals are also final sale and non-refundable once processed.

To pause, skip, or cancel a subscription, changes must be made before your next renewal date. Once a renewal has been processed, the order cannot be canceled, changed, returned, or refunded.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us at support@tidetreats.com within 14 days of delivery.

Please include your order number and photos of the affected product or shipment so we can review the issue.

If we determine that your order was damaged, defective, or fulfilled incorrectly, we will work with you to make it right through an appropriate replacement or refund.

Order Cancellations

We begin processing orders quickly after they are placed. Once an order has entered fulfillment or has shipped, it cannot be canceled or refunded.

If you notice an issue with your order immediately after placing it, contact us as soon as possible. We cannot guarantee that changes or cancellations can be made before fulfillment begins.

Fraud & Abuse Protection

We reserve the right to deny refund, replacement, or reshipment requests in cases of suspected fraud, abuse, repeated claims, or other misuse of our policies.

By placing an order with Tidetreats, you acknowledge that you have reviewed and agreed to this Return & Refund Policy and understand that all sales are final except in cases of damaged, defective, or incorrectly fulfilled orders as described above.